Case Study: Intapp increases qualified leads by 242% with Digital Reach Agency's Drift Fastlane bots

Intapp boosts meetings booked by 242% with Digital Reach Agency

Intapp, a publicly traded software company, was using Drift chatbots but lacked the expertise to optimize them for maximum ROI. Their sales process was inefficient, with prospects filling out inquiry forms and then waiting days for a salesperson to schedule a call, which often resulted in missed opportunities. They partnered with Digital Reach Agency for Drift Proserve support to address this challenge.

Digital Reach Agency conducted an audit and implemented a strategic solution using Drift's Fastlane playbook on Intapp's demo page. This new bot qualified users and instantly allowed them to schedule a meeting, drastically reducing friction. The solution implemented by Digital Reach Agency resulted in a 242% increase in qualified leads booking meetings and reduced the average scheduling time from 3-4 days down to just one day.

Intapp