Case Study: Kitopi achieves a user-centered food delivery app with Digital of Things experience design

Kitopi launches V1 food app in 4 months with Digital of Things

Kitopi, the Middle East's largest managed cloud kitchen platform, faced the challenge of not having a standalone food delivery app, forcing customers to order from their website or third-party aggregators. They partnered with Digital of Things for experience design services to create a unique app with compelling USPs, including the ability to order from multiple restaurants in a single transaction and a fully personalized user experience.

Digital of Things designed an end-to-end food delivery app over a four-month project. Their solution included unique features like a shared cart, dietary requirement filters, and an inspirational 'food wall'. After usability testing and design iterations, Digital of Things delivered a complete V1 app design that successfully met Kitopi's business goals and user needs, preparing it for development.

Kitopi