Case Study: Whitehardt achieves premium legal intake support with Digital Nexa's NexaPlus

Whitehardt handles 300-500 calls in 3 minutes with Digital Nexa

Whitehardt, a premium marketing firm for legal clients, experienced overwhelming call volume due to its exponential growth. Their team became unable to handle the high number of calls generated by national advertising campaigns. To support this growth, Whitehardt sought a solution for legal intake, virtual assistant services, and lead qualification, leading them to partner with vendor Digital Nexa and its NexaPlus service.

Digital Nexa implemented its NexaPlus solution to process Whitehardt's high volume of calls without sacrificing quality. The service provided flexibility with on-the-fly script changes as campaigns evolved. The partnership, which began in 2017, resulted in a high-quality, ongoing relationship that Whitehardt's co-founder described as a testament to the vendor's services and a key support for their continued growth.

Whitehardt