Digital Management Inc.
71 Case Studies
A Digital Management Inc. Case Study
SCM Insurance Services, Canada's largest independent provider of claims management and related services, faced challenges in efficiently managing the billing and hardware for its thousands of employee mobile devices. With paper invoices becoming unsustainable and a need to control costs while offering device choice, SCM turned to vendor Digital Management Inc. (DMI) for a solution.
DMI implemented its MyServe platform, a customized portal that provides inventory management, usage monitoring, and reporting. This solution saved SCM 63 hours per month on administration, provided greater cost visibility, and increased employee satisfaction by offering more hardware options. By partnering with DMI, SCM streamlined its processes without needing to hire specialized internal staff.