Case Study: Rollins Inc. achieves greater field efficiency with DMI’s managed mobility services

Rollins Inc scales devices from 4,000 to 18,500 with Digital Management Inc.

Rollins Inc, a provider of pest control services to over two million customers, faced operational challenges as its field technicians relied on inefficient paper-based processes for service orders and inventory. This manual approach limited visibility and hindered growth. Digital Management Inc. (DMI) was engaged to implement a Managed Mobility Services solution to modernize and digitize these field workflows.

DMI implemented a standardized mobility solution that provided field kits and integrated with core systems to enable real-time data capture. Their approach included comprehensive lifecycle management and 24/7 support. This resulted in a significantly improved operational efficiency for Rollins Inc., allowing them to scale their device fleet from 4,000 to over 18,500 devices while reducing downtime and improving service delivery accuracy.

Rollins Inc