Case Study: Finning streamlines mobility management with DMI MyServe

Finning streamlines mobility management for 5,000 devices with Digital Management Inc.

Digital Management Inc. (DMI) partnered with Finning, the world's largest Caterpillar dealer, to address challenges in managing mobility for its 5,000 employees. Finning previously relied on its wireless provider and an Excel spreadsheet for support tracking, which resulted in poor response times and made monitoring usage and accessing critical data very difficult.

By implementing the DMI MyServe platform, Finning centralized its mobility management into a single system for tasks like usage monitoring, inventory, and reporting. The solution enabled a single staff member to manage the Canadian program, saved hundreds of hours, and improved support efficiency. Based on this success, Finning has expanded DMI's services into South America and plans to do so in the U.K.

Finning