Case Study: Embrace Animal Hospital saves time and streamlines patient care with Digitail

How Embrace Animal Hospital has more time for patients

Embrace Animal Hospital, a veterinarian-owned small animal clinic in Middlebury, Connecticut, wanted to deliver advanced care while saving time and handling a high volume of patients efficiently. The team needed a way to reduce phone calls, streamline communication, and cut down on administrative work from day one, and they chose Digitail’s cloud-based veterinary practice management software to help support that goal.

With Digitail, Embrace Animal Hospital implemented online booking, digital client communication, paperless workflows, predefined templates, treatment plans, and easy checkout and record sharing by email or mobile app. As a result, Dr. Dana Scozzafava’s team has seen more than 2,400 patients in less than a year, averaging about 22 patients per day with 20-minute visits, while spending more time with patients and less time on admin tasks.

Embrace Animal Hospital

Dana Scozzafava

Owner