Case Study: Eco Vets achieves 100% paperless operations with Digitail

Eco Vets goes 100% paperless with Digitail

Eco Vets, a new veterinary practice in London founded by Alex and Elba, faced the challenge of building a clinic from the ground up that was committed to both excellent animal care and environmental sustainability. They needed a fully paperless system to align with their eco-friendly goals and to provide a modern client experience from their first day of operation. To achieve this, they partnered with the vendor Digitail for its practice management software and client app.

Digitail provided the solution that enabled Eco Vets to operate as a 100% paperless practice from launch. The software's digital workflows, including online appointment booking, consent forms, invoices, and estimates sent via its app, eliminated all paper waste. The results were immediate; the practice acquired its first clients through the app's booking system even before its doors officially opened. By implementing Digitail's technology, Eco Vets successfully met its sustainability objectives and created a differentiated, modern brand that resonates with environmentally conscious pet owners.

Eco Vets