Case Study: The New York Foundling improves HR file access and audit response with Digiscribe

The New York Foundling - Customer Case Study

The New York Foundling, a nonprofit social services organization serving children, families, and adults across New York City and Puerto Rico, was struggling to manage more than 1,700 current employee files and thousands of terminated employee records in a cramped headquarters with limited storage. To improve access, organization, and audit readiness, they turned to Digiscribe for document scanning and indexing services along with cloud document management software.

Digiscribe scanned and indexed the organization’s HR files and stored them in FileBound On-Demand, creating a secure, searchable cloud repository that HR staff could access from anywhere. The solution reduced audit response time by 90%—from 4 hours to 20 minutes—eliminated nine filing cabinets, cut storage needs by more than 50%, and removed the need for manual data entry by syncing employee information with UltiPro HRIS.

The New York Foundling

Melissa Caba

HR Associate