Case Study: Rockland Eye Physicians & Surgeons streamlines medical records and boosts revenue with Digiscribe

Rockland Eye Physicians & Surgeons - Customer Case Study

Rockland Eye Physicians & Surgeons, a general ophthalmology practice with locations in Garnerville and Bardonia, struggled to manage paper patient records across two offices. Staff spent about two hours every day searching for charts, and records were often misplaced as the practice prepared to transition to EMR. To solve this, Rockland Eye turned to Digiscribe for outsourced medical record scanning and document management support, including integration with its new EMR system.

Digiscribe scanned and indexed Rockland Eye’s documents in three months and implemented PaperVision® Enterprise, which was integrated with NextGen® and launched alongside the EMR in 2011. The result was instant access to old charts, improved staff efficiency, and better patient service. Rockland Eye also gained an additional exam room worth $75,000 in annual revenue, saved $20,000 per year in productivity, and repurposed filing cabinet space into an office for the practice administrator.

Rockland Eye Physicians & Surgeons

Jeffrey Leen

Physician