Case Study: JK Dental Laboratory improves case access and efficiency with Digiscribe

JK Dental Laboratory - Customer Case Study

JK Dental Laboratory, a full-service prosthetic and cosmetic dental facility in the metro New York area, needed a faster, easier way to manage hundreds of case files and work tickets each month while keeping all documentation on-site. Its paper-based filing system was slow and cumbersome for its 26 lab technicians, so it turned to Digiscribe for an in-house scanning and document management solution.

Digiscribe implemented desktop scanning with Kodak i1440 scanners, PaperVision Capture for automated capture and indexing, and ImageSilo cloud document management integrated with Labtrac. The result was immediate access to work tickets and critical shade information from technicians’ desktops, improved customer service and case processing, better use of employee time, faster order fulfillment, and the recovery of 30 sq. ft. of office space by eliminating file cabinets.

JK Dental Laboratory

Gail Broderick

MDT Laboratory Director