Case Study: Approved Storage & Waste Hauling improves manifest access and customer service with Digiscribe

Approved Storage & Waste Hauling, Inc. - Customer Case Study

Approved Storage & Waste Hauling, Inc. needed a better way to store, manage, and quickly retrieve customer waste manifests for medical and hazardous waste compliance. With inspectors often arriving unannounced and customers needing records fast to avoid fines, the company turned to Digiscribe for document scanning and cloud document management support.

Digiscribe scanned and indexed backlog and ongoing manifests, keyed in account and tracking numbers, and uploaded the files to a self-service cloud repository for instant access by customers and auditors. The result was better customer service, stronger compliance, and labor savings of about $20,000 to $25,000 per year, while also helping Approved Storage compete with much larger companies by offering 24/7 document access and competitive pricing.

Approved Storage & Waste Hauling, Inc.

Charles Dippolito

Approved Storage & Waste Hauling, Inc.