Case Study: iOrthotics Saves 30–60 Minutes Per Order with DigiFabster

iOrthotics Saves 30 to 60 Minutes Per Order Using Software From DigiFabster

iOrthotics, an Australian manufacturer of custom orthotics, launched its i3DPS division to serve a wider range of industries with 3D-printed parts, prototypes, and production runs. To support faster quoting and online ordering, the company needed a way to let customers submit RFQs directly through the web instead of relying on slow, manual back-and-forth with sales staff. It chose DigiFabster’s quick quote and online order entry software to help meet that need.

DigiFabster implemented an easy-to-set-up online quoting and CRM workflow that iOrthotics embedded on its i3DPS website via an iFrame widget. The solution automated quotes, order intake, status updates, shipping, and payment reconciliation, while also reducing errors and administrative work. According to iOrthotics, DigiFabster saves them about 30 to 60 minutes per order and has helped them scale the business significantly.

iOrthotics

Dean Hartley

Founder and General Manager