Case Study: i-SOLIDS achieves 200% monthly ROI with DigiFabster

DigiFabster Helps i-SOLIDS To Get 200% Monthly ROI

i-SOLIDS, a 3D printing service bureau and subsidiary of Knight Engineering Solutions LLC, faced rising administrative overhead and customer-communication challenges as it served diverse clients needing high-volume, production-quality parts. To automate quoting and order entry and improve quality control, i-SOLIDS turned to DigiFabster’s software-as-a-service platform (Quick Quote) to reduce manual paperwork and help customers select the right printing technologies and options.

DigiFabster provided a configurable backend and a website widget that let i-SOLIDS add equipment, set pricing rules, automate communications, and accept complex orders online. The result: estimate time fell about 30%, i-SOLIDS achieved a 200% monthly ROI, processed 22 orders and $3,200+ in online revenue in the first month, and dramatically lowered transaction costs so smaller jobs became profitable — with invoices reliably matching original quotes thanks to DigiFabster.

i-SOLIDS

Kason Knight

Owner and Chief Engineer