Case Study: Fácil3D achieves faster quoting, tripled win rate and lower labor costs with DigiFabster

DigiFabster Helps Fácil3D Automate Its Front-End Workflow

Fácil3D is a Santiago, Chile–based 3D printing service bureau that produces topographic and scale models for engineering, mining and power clients. The company struggled to educate customers on print‑ready model requirements and spent excessive labor on iterative quoting, order entry and project management. To automate these front‑end workflows they adopted DigiFabster’s software‑as‑a‑service platform (Quick Quote) and its embeddable website widget.

Using DigiFabster, Fácil3D populated the admin panel with equipment, materials and pricing, deployed the DigiFabster widget for online quoting and automated order notifications and payments. The results were measurable: average quoting time fell from 45 to 30 minutes and quote win rate rose from 10% to 30%; orders now arrive with full job data, customers can pay by card at order time, and project management and reorders became faster—reducing overhead and improving competitiveness.

Fácil3D

Sebastián Podesta

Owner