Case Study: 3DKfactory achieves automated quoting and new revenue with DigiFabster

DigiFabster Helps 3DKfactory Diversify

3DKfactory, a 3D printing service bureau, needed to replace time-consuming manual quoting and order-entry after changes at 3DHubs reduced incoming business. To automate that workflow and attract small online orders, 3DKfactory adopted DigiFabster’s software-as-a-service platform (Quick Quote) and added DigiFabster’s web widget to their site so visitors could get instant quotes and place orders.

DigiFabster helped configure 3DKfactory’s machines, materials and pricing in the SaaS admin area and deploy the widget; since launch visitors have uploaded nearly 500 models and placed over 50 orders averaging about $95 each. DigiFabster’s solution recovered about one hour of staff time per day (at $35/hr), delivered roughly $450/month in incremental value with a reported 9× monthly ROI, and also streamlined payments and customer management.

3DKfactory

Fabien Michon

Chief Executive Officer