Case Study: SOL Group accelerates service development with Digia and Microsoft Dynamics 365

The Sol Group launches 3 new services with Digia

The Sol Group, a service company offering cleaning, laundry, and facility services, required a highly automated and efficient system to improve its data-driven management, reporting, and user experience. They partnered with vendor Digia to implement a new invoicing and CRM system built on Microsoft Dynamics 365 and the Power Platform to centralize customer information and enable business development.

Digia implemented a centralized Microsoft cloud platform that included Dynamics 365 for CRM, sales, field services, and marketing, alongside a customer portal built with Power Pages. The solution provided immediate transparency and efficiency, enabling the agile development of three new services. These new services, including a Field Service solution, have already brought identifiable business benefits, such as increased volumes for their facility services.

The Sol Group