Case Study: Telinekataja achieves faster billing and 60% automated work order processing with Digia

Telinekataja automates 60% of work orders with Digia

Telinekataja, a scaffolding and temporary structures provider, faced a challenge with its inefficient, paper-based work order process that caused significant manual billing work and delays. To address this, they partnered with vendor Digia to leverage their Microsoft Dynamics 365 ERP system and develop an automated solution using Power Platform and AI Builder.

Digia implemented two key applications: a Power Apps mobile app for digital work orders and an AI Builder solution to automatically process PDF documents. This automation dramatically reduced manual effort, cutting the invoice journey from weeks to just one week. As a result, 60% of all work orders are now processed automatically, creating a major efficiency leap for Telinekataja's billing team.

Telinekataja