Case Study: Oy Maritim Ab boosts multichannel service and delivery speed with Digia Enterprise ERP

Oy Maritim Ab boosts service performance to 98% with Digia

Oy Maritim Ab, Finland's largest importer of boat equipment, faced the challenge of managing a complex, multi-channel business that served consumers, wholesale dealers, and B2B clients. Their operations required an ERP system with significant flexibility to handle diverse customer groups and integrate functions from the warehouse to points of sale. The company partnered with Digia to implement and adapt its Enterprise ERP system to meet these evolving needs.

Digia provided a versatile ERP solution that integrated all of Maritim's operations into a single, shared system. This streamlined communication between departments and enabled advanced web-based services, including a real-time webshop integrated with inventory. As a result of digitalizing its processes with Digia, Maritim dramatically improved its service performance from 73% to 98% and reduced order delivery times from a week to next-day service.

Oy Maritim Ab