Case Study: CSC improves 24/7 ICT monitoring and service reliability with Digia

CSC boosts 24/7 monitoring with Digia in a 2021 deployment

CSC – IT Center for Science Ltd., a Finnish IT center owned by the state and higher education institutions, needed to improve its ability to react to ICT disruptions outside of working hours without building its own 24/7 monitoring center. They sought a partner based in Finland that could meet strict data security requirements and commit to rapid response times. They selected Digia and its Digia Service Center to provide the monitoring service.

Digia implemented a 24/7 monitoring service that extensively monitors CSC's core system environments to prevent and quickly resolve disruptions. The partnership freed up CSC's time to focus on their core service development and production, improved their level of service, and led to more flexible and standardized internal practices. According to CSC's director, Digia's experts were knowledgeable, easy to reach, and committed to working together.

CSC – IT Center for Science Ltd.