Case Study: Broman Group improves service quality and employee satisfaction with Digia’s Dynamics 365 support

Broman Group maps nearly 150 processes and switches Dynamics 365 to Digia on time and within budget

Broman Group, a company specializing in automotive and spare parts retail, faced a challenge with the maintenance of its Microsoft Dynamics 365 system. Although satisfied with the system itself, the company sought a new partner, Digia, to improve service quality and support its strategic growth goals.

Digia implemented the transition of the Dynamics 365 maintenance on schedule and within budget. The solution included rebuilding integrations to be more transparent and mapping nearly 150 business processes to create a solid foundation. As a result, Broman Group experienced significantly improved service quality and employee satisfaction. The partnership with Digia has positioned the company to better leverage the Microsoft ecosystem and accelerate its future growth.

Broman Group