Case Study: ABB achieves clarity and commitment in its digitalisation journey with Digia

ABB boosts digitalisation commitment in 3 months with Digia

ABB, a global technology leader in electrification and automation, faced the challenge of ensuring its Drives Service unit could harness digitalization for future growth. The unit needed to identify the most impactful development areas and strengthen its organizational capabilities. ABB engaged Digia for its business consulting and change management services to adopt a people-centric approach to this transformation.

Digia implemented a comprehensive assessment using its Digia Diamond methodology, which included an employee survey, interviews, and innovation days. This provided ABB with a clear development roadmap, a new operating model, and an innovation process, all integrated into its OKR framework. The solution delivered by Digia resulted in increased employee commitment, clarity on strategic priorities, and dozens of concrete development ideas, successfully setting the unit on its digitalization journey.

ABB