Case Study: Pittsburgh Regional Transit improves ridership and rider experience with Digi transportation solutions

Pittsburgh Regional Transit improves rider experience for 62 million annual rides with Digi

Pittsburgh Regional Transit (PRT) sought to improve the public transit rider experience by providing real-time bus location, scheduling, and passenger capacity information. The challenge was to create a reliable, connected system across a large fleet of buses to meet rider demands for accurate arrival times and modern amenities like Wi-Fi. Partnering with Digi International and Clever Devices, PRT implemented the TrueTime application using Digi's purpose-built transportation routers and Digi Remote Manager®.

The solution from Digi International provided robust, dual LTE-Advanced routers that connected onboard systems securely and reliably. Digi Remote Manager allowed PRT to easily manage and update hundreds of routers from a central location without taking buses offline. The results included providing riders with real-time tracking through multiple platforms, free passenger Wi-Fi, and data on bus capacity. This significantly improved the rider experience and provided PRT with valuable data to measure and improve on-time performance.

Pittsburgh Regional Transit