Case Study: Northern Indiana Commuter Transportation District boosts rider connectivity with Digi International Wi-Fi routers

NICTD expands free Wi‑Fi across 82 cars with Digi

Northern Indiana Commuter Transportation District, a commuter-rail agency serving Chicago-area passengers, faced increasing rider demand for reliable internet connectivity during their commutes. Previous attempts to implement paid Wi-Fi services failed due to high costs and inconsistent quality. The agency turned to Digi International to find a solution that would increase ridership by offering free, productive travel time.

Digi International provided its Digi TransPort WR44R mobile routers to deliver no-cost Wi-Fi access. The pilot on 10 trains was so successful, with passengers actively seeking out equipped cars, that the agency committed to a full fleet-wide implementation across all 82 cars. Digi's solution enabled Northern Indiana Commuter Transportation District to significantly increase the value of its service, meeting passenger expectations for connectivity and supporting ridership growth.

Northern Indiana Commuter Transportation District (nictd)