Digi International
169 Case Studies
A Digi International Case Study
Neco, a specialized agricultural equipment manufacturer, faced the challenge of providing its customers with constant monitoring for their critical grain dryers. Farmers could not afford downtime and were historically forced to dedicate labor to physically watch the equipment, causing stress and inefficiency. To address this, Neco partnered with Digi International and implemented a solution using the ConnectPort® X4 Gateway and Digi Remote Manager.
The solution from Digi International involved connecting each dryer to collect live data and send it to a custom web application via Digi Remote Manager. This allowed farmers, dealers, and Neco to receive alerts, view operations, and make remote adjustments. The results included a measurable 30% reduction in labor costs for customers and the ability for Neco's support team to troubleshoot issues remotely, drastically reducing the need for costly on-site service calls.