Case Study: City Of Visalia achieves 100% real-time fleet tracking, enhanced safety and onboard Wi‑Fi with Digi International's TransPort WR44 R

4G Transition Creates Enhanced Commuter Experience, Increased Bus Safety & New Efficiencies

Visalia Transit, the public bus system serving Visalia, California, faced a critical network challenge when AT&T began phasing out its 2G service: existing bus modems were unreliable, only 40% of the fleet could be tracked in real time, and dispatch had no remote access to onboard video, creating safety and operational risks. The agency needed a robust, future‑proof communications solution to maintain passenger security, fare monitoring and service improvements.

Visalia selected Digi TransPort WR44 R cellular routers for their dual‑LTE, multi‑antenna failover and GPS capabilities. After deployment, 100% of the fleet became trackable in real time, remote video viewing and overnight archiving were enabled, and free onboard Wi‑Fi was rolled out. The upgrade improved rider experience and safety, increased ridership and delivered strong operational returns (hundreds of gigabytes downloaded and thousands of passenger connections each month).

City Of Visalia

Joe Vela

Office Systems Analyst