Case Study: Piraeus Bank achieves higher ATM availability and smarter cash management with Diebold Nixdorf

Piraeus Benefits from Innovative Software Solutions

Piraeus Bank, Greece’s leading bank, needed a way to unify and better manage its expanding ATM estate after acquiring seven financial institutions and integrating multiple ATM networks. The bank turned to Diebold Nixdorf for multivendor ATM software and monitoring tools, including ProView and ProView Incident Manager, to support a single, consistent operating environment across different ATM manufacturers.

Diebold Nixdorf helped Piraeus Bank migrate acquired ATM networks overnight to one multivendor application and quickly adapt ProView to provide an exact view of the network, improving oversight and cash-in-transit management. The solution increased ATM availability and strengthened cash planning, while Diebold Nixdorf also supported the launch of BIO (Bank In Office), a cash management service now used by 20 retail companies in Greece, enabling immediate crediting and secure cash handling.

Piraeus Bank

Janis Delis

GM - Operations Technology & Organisation