Case Study: Charlotte Latin School achieves significant time savings and streamlined payment processing with Diamond Mind

School Benefits from Insightful Independent School Payment Expert

Charlotte Latin School, led on finance by business officer Paul DuPont, needed to improve efficiency across three campuses and streamline electronic payments while reducing the time spent training new PTA leaders and event teams. In 2011 they adopted Diamond Mind payment services for their rates, customized reports and parent interface, but still faced recurring administrative burden from onboarding PTA volunteers and managing event payments.

Diamond Mind set up a merchant account for the PTA, provided ongoing account management and direct training for volunteers and staff, and even supplied 10 mobile card readers (rented for two weeks) and trained the auction team. As a result, Diamond Mind removed hours of annual work from Paul’s office, created consistent payment processes and faster event payments, and delivered improved reporting and support across the school.

Charlotte Latin School

Paul DuPont

Charlotte Latin School