Case Study: French-American School of New York achieves faster, on-time tuition payments and greater control with Diamond Mind TuitionPay

FASNY Improves On-Time Tuition Payments with Greater Control and Flexibility

The French-American School of New York, an international K–12 school serving more than 850 students, needed a more flexible, less labor-intensive way to collect tuition after its previous tuition management company proved too rigid and slow. To regain control, reduce paperwork, and offer families payment flexibility, the school selected Diamond Mind and its TuitionPay solution to bring tuition processing in‑house.

Using Diamond Mind TuitionPay the school launched online enrollment, customizable payment plans and automated statements, giving families self-service options and staff on‑demand reporting. After one year 150 students were on the program, the school began receiving funds in days rather than weeks (eliminating the typical 30‑day wait), virtually eliminated late payments, cut follow‑up calls and fees, and improved the parent payment experience and re‑enrollment outcomes.

French-American School of New York

Stéphanie Reyna

Finance Assistant and Financial Aid Coordinator