Case Study: Battle Ground Academy achieves streamlined tuition payments and simplified reporting with Diamond Mind

Battle Ground Academy - Customer Case Study

Battle Ground Academy in Tennessee, led by Connie McGee in the business office, was accepting credit cards for donations, bookstore and event sales but was frustrated with their large processor’s poor support, heavy manual data entry by a three‑person staff, and inflexible monthly transaction reporting. They also wanted a safe, manageable way to offer tuition payments by card. Connie turned to Diamond Mind, a payments company focused on independent schools, for payments services and software.

Diamond Mind assigned a personal account manager, implemented its payments software and customizable reporting, and guided the school through card‑payment rules for tuition. As a result, Battle Ground Academy now uses Diamond Mind services across both campuses for tuition, campus store purchases, and online and in‑person giving; the team spends little time reconciling monthly accounts thanks to customized reports and has a reliable support contact for payment questions.

Battle Ground Academy

Connie McGee

Battle Ground Academy