Case Study: Altair Eyewear boosts sales performance with DialSource

Re-Envisioning the Power of CRM VSP Altair Eyewear Dialsource Denali

Altair Eyewear, a division of VSP Global, needed to improve the efficiency of its 40-person inside sales team. Reps were handling telephony-based sales manually, from scheduling follow-ups and updating Salesforce records to coordinating product showings, which created inconsistencies and caused important calls to be missed. To address this, Altair Eyewear turned to DialSource Denali.

DialSource implemented automation tools including Click-to-Call, Campaigns, and Dispositions, along with custom solutions tailored to Altair Eyewear’s unique Salesforce setup. The result was a streamlined sales process that cut down repetitive tasks, saved hours of manual work, and helped create happier reps. DialSource also supported adoption across the team, contributing to stronger performance and helping Altair Eyewear move closer to exceeding revenue goals.

Altair Eyewear

Sherri Midgley

Director of IT