Case Study: One97 Communications Ltd achieves 70% market share with Dialogic CG and TX Series Boards

One97’s Customer Communications Platform Dominates with 70% Market Share

One97 Communications Ltd, India’s leading telecom applications service provider, needed a high-density, field-proven media and signaling platform to support its fast-growing customer communications services. As it scaled a pay-per-transaction model across major carriers, One97 looked for technology that was flexible, reliable, and backed by strong support; it selected Dialogic® CG Series Media Boards, TX Series SS7 Boards, and the NaturalAccess™ Development Environment.

Dialogic implemented a robust, scalable solution that let One97 run about 32 E1s in a single PCI server with nearly 100% uptime. Using Dialogic’s technology, One97 achieved over 5 billion transactions per month from more than 300 million unique telecom users, and its customer communications business reached a 70% market share in India.

One97 Communications Ltd