Case Study: Victory World Church saves 72+ hours weekly and boosts staff morale with DialMyCalls

How One Church Raised Staff Morale (And Saved Time) By Introducing DialMyCalls

Victory World Church, a multi‑campus Atlanta congregation serving roughly 3,000 families and supported by about 1,000 volunteers, struggled to coordinate communications. An 18‑member staff spent about 72 hours a week making reminder calls, faced frequent phone tag and unread emails, and found messages were inconsistent when delivered by different staffers.

They implemented DialMyCalls to send unified voice broadcasts and mass texts, allowing staff to record one message, upload contacts, and send it in under 20 minutes. The switch cut phone time from 72 hours to less than an hour per message, eliminated phone tag, improved staff morale, and freed the team to focus on personal ministry work.

Victory World Church

Lindsey Robbins

Children’s Volunteer Director and Ministry Coordinator