Case Study: Acrobat Outsourcing achieves faster staffing and improved communication with DialMyCalls

How DialMyCalls Helped A Staffing Company Save Time And Serve Better

The Service Companies (formerly Acrobat Outsourcing) provides managed, hospitality, specialty and engineering staffing to more than 3,000 customers across the U.S. and Caribbean. When staffing large events—sometimes requiring 100+ employees—managers spent hours calling and emailing staff individually, creating delays and wasting valuable time; they needed a faster, more reliable way to reach employees across multiple locations.

After piloting DialMyCalls, the company rolled out voice broadcasts, text messaging and role-based permissions to message groups or sites in seconds, with benefits visible within a week. The solution cut communication time, sped up filling open shifts and enabled instant on-site updates (parking, check‑ins), freeing staff to focus on client service and improving overall operational efficiency.

Acrobat Outsourcing

Brigitte Tribble

Director of Operations