Case Study: WellBe Senior Medical achieves scalable patient scheduling in under 6 months with Diabsolut and Salesforce Field Service

WellBe Senior Medical implements Diabsolut in under 6 months to scale patient scheduling

WellBe Senior Medical, a healthcare company providing in-home care to at-risk patients, sought a field service management solution to schedule and manage appointments, communicate with patients, and scale their operations. They partnered with Diabsolut to implement Salesforce Field Service to meet these growth challenges.

Diabsolut implemented Salesforce Field Service Edge, which provided flexible scheduling, automated patient reminders, and capacity management for providers. The agile implementation was completed in under six months and resulted in high user satisfaction across dispatchers, providers, and patients. The solution from Diabsolut successfully provided a scalable platform that enabled WellBe to handle increasing visit volumes over time.

WellBe Senior Medical