Case Study: Toronto Metropolitan University modernizes Career Services with Diabsolut and Salesforce Experience Cloud

Toronto Metropolitan University cuts new employee training to 30 minutes with Diabsolut

Toronto Metropolitan University faced scalability and efficiency challenges as its student population grew significantly. Their previous CRM system was limited, reliant on a single person for updates, and could not centrally manage Career Services functions like appointments and events. They partnered with Diabsolut to implement a scalable Salesforce solution.

Diabsolut implemented and customized Sales Cloud and Experience Cloud, integrating Linvio for event management to create a seamless, centralized platform. The solution streamlined operations, drastically reduced manual processes, and revolutionized the student advising system. Diabsolut delivered a stable, intuitive platform that requires only 30 minutes of training for new staff, enabling the university's Career Services to enhance collaboration and the overall student experience.

Toronto Metropolitan University