Case Study: Japonesque achieves automated, unified sales and order management with Diabsolut and Certinia

Japonesque cuts errors and processing times with Diabsolut automation

Japonesque, a beauty company, faced significant challenges after acquiring MakeUp Eraser, including inconsistent data integration, disjointed sales processes, and high error rates due to manual processing. They engaged the vendor Diabsolut to seamlessly integrate the brands' data and unify their sales and order management using Certinia and Salesforce systems.

Diabsolut implemented a solution that automated data flow and sales processes up to the point of pick. This resulted in a dramatic reduction in errors and processing times, improved efficiency, and created a scalable framework for future expansion. The vendor's work standardized operations across both brands and prepared Japonesque for further 3PL integration.

Japonesque