Case Study: Healthcare IT Leaders achieves scalable, automated PSA on Salesforce with Diabsolut and Certinia PSA

Healthcare IT Leaders goes live 17% under budget with Diabsolut

Healthcare IT Leaders, a healthcare consulting and workforce management organization, faced challenges with a non-scalable, homegrown professional services solution that relied on manual processes and disparate data. They partnered with vendor Diabsolut to implement Certinia PSA on the Salesforce platform, seeking a more automated and scalable system to improve tracking, reporting, and overall efficiency.

Diabsolut provided expert guidance for the Certinia PSA implementation, integrating it with Salesforce Sales Cloud and an existing financial application. The solution delivered a fully on-platform system that eliminated manual tracking and provided automated reporting. The project was completed on time and 17% under budget, enabling the client's team to become self-sufficient. Diabsolut's work helped Healthcare IT Leaders achieve more accurate data, improved resource utilization, and an ROI that was on track to be realized within nine months of deployment.

Healthcare IT Leader