Case Study: a Global Cybersecurity Leader streamlines operations and scales with Diabsolut Boost Services

Global Cybersecurity Leader recovers 30+ hours per month with Diabsolut

The customer, a global cybersecurity leader, faced significant operational challenges as their professional services organization scaled. Their manual processes, including a rigid change order system and spreadsheet-based estimations, created inefficiencies and data inaccuracies. They partnered with Diabsolut to implement solutions on the Certinia and Salesforce platforms to automate workflows and reduce technical debt.

Diabsolut provided a strategic partnership through its Boost Advisory and Managed Services, implementing Certinia Services Estimator and enhancing CPQ. This solution automated key processes, recovering over 30 hours per month and eliminating spreadsheet dependency. The engagement resulted in improved data accuracy, reduced upgrade risk, and a stronger platform foundation for future growth.