Case Study: Environmental Restoration achieves faster emergency response and invoicing with Diabsolut’s Salesforce Field Service solution

Environmental Restoration cuts invoice payment cycle by 40 days with Diabsolut

Environmental Restoration, an environmental services company, faced significant inefficiencies in their highly time-sensitive emergency response operations. Their challenges included cumbersome manual processes for health and safety plans, physical documentation, dispatching, and invoicing. To address this, they partnered with Diabsolut for an implementation of Salesforce Field Service and Field Service Mobile to create a unified platform and automate key tasks.

Diabsolut implemented a customized Salesforce solution that integrated several tools, including Survey Vista for digital safety forms, Adobe Sign for approvals, and MuleSoft to connect Salesforce with their Deltek Costpoint invoicing system. This solution delivered transformative results for Environmental Restoration, including a 20% improvement in response times and a reduction in their invoice payment cycle by an average of 40 days. Diabsolut's implementation streamlined complex reporting and significantly increased overall operational efficiency and compliance.

Environmental Restoration