Case Study: a construction contractor in Ontario achieves automated payroll and billing with Diabsolut's Salesforce Field Service and Revenue Cloud solution

Construction Contractor in Ontario, Canada automates 34,000 billing orders with Diabsolut

A construction contractor in Ontario, Canada, faced significant operational challenges due to its outdated and heavily manual Field Dispatch Management tool. The legacy system required extensive manual data entry and validation, was complex to change, and had unreliable integrations. To overcome these pain points, the contractor partnered with Diabsolut to implement a modern Work Management solution built on Salesforce.

Diabsolut implemented a multi-cloud Salesforce solution that automated work orders, timesheet and payroll management, billing, and invoicing. This digital transformation, which included MuleSoft for integration, resulted in the automated processing of 133,000 time entries and the recognition of $170 million in revenue. The contractor eliminated technical debt, ensured data integrity, and built a scalable platform for future growth, significantly reducing manual effort and improving efficiency.