Case Study: Effy boosts reachability and sales performance with Diabolocom Mobile

Effy boosts reachability with Diabolocom Mobile in 4 days

Effy, a leading French energy renovation specialist, faced a significant challenge as stricter regulations on phone prospecting and increased consumer wariness caused a dramatic drop in their customer reach rates. To address this problem without compromising compliance, the customer turned to its vendor, Diabolocom, and adopted Diabolocom's mobile solution to improve communication.

By implementing Diabolocom's mobile offering, Effy equipped each sales representative with a dedicated mobile number, which significantly improved contact rates. The Diabolocom solution integrated with Effy's CRM, allowing for centralized management of all interactions and better visibility for coaching. The result was a major improvement in reachability, a smoother sales journey, and more deals closed, with agents quickly adopting new features like SMS for follow-ups.

Effy