Case Study: North Gwinnett Dental Care achieves seamless, mobile-friendly payments and annual cost savings with DH Corporation

Transforms Payments From an Administrative Bottleneck Into a Patient Convenience

North Gwinnett Dental Care, a 20-year dental practice with more than 1,500 patients and ten employees, faced an administrative bottleneck from an outdated credit-card acceptance system that required a dedicated phone line, specific hardware and manual processing. To modernize payments and reduce costs, the practice evaluated solutions and selected DH Corporation’s integrated payments solution, TotalTransact.

DH Corporation replaced the legacy setup with TotalTransact, enabling payments from any computer, online and via smartphones, improving privacy and eliminating patient lines. The change removed the dedicated-line and equipment costs, lowered merchant fees, and delivered measurable savings of about $500–$1,000 per year while speeding up processing and increasing patient convenience.

North Gwinnett Dental Care

Allen Jorgensen

Bridgett’s husband and business partner