Case Study: Northwest Federal Credit Union achieves 75% mortgage growth and 30‑day closings with DH Corporation's Mortgagebot LOS & POS

Mortgagebot® Delivers Millions in New Revenues and Cost Savings for Northwest Federal Credit Union

Northwest Federal Credit Union, a $3B+ credit union serving 225,000+ members, needed to grow consumer and mortgage lending, reduce mortgage processing time, ensure TRID compliance at go‑live, and expand lending beyond its local footprint. To address these challenges it partnered with DH Corporation and deployed an integrated Mortgagebot solution (MortgagebotPOS and MortgagebotLOS) plus LaserPro, supported by DH implementation, education and support services.

DH Corporation delivered an end‑to‑end Mortgagebot/ LaserPro implementation and support package, allowing Northwest Federal to go live within 60 days and be TRID‑ready on day one. The solution cut time‑to‑close to under 30 days (about 30% faster than the industry), drove roughly a 75% increase in mortgage lending year‑over‑year, expanded non‑local lending by about 15%, avoided over $1M in annual hiring costs, and produced millions in productivity gains through third‑party integrations.

Northwest Federal Credit Union

Joe Talmadge

VP, Mortgage Lending