Case Study: Independence Bank achieves faster, more efficient commercial loan processing with DH Corporation's LaserPro Commercial Origination & Processing

LaserPro Commercial Origination & Processing Delivers Immediate Results for Independence Bank

Independence Bank, a $1.9 billion Kentucky bank with 22 locations, faced an aging commercial loan origination and processing system that was nearing end-of-life and creating inconsistent, manual workflows. The bank chose LaserPro Commercial Origination & Processing from DH Corporation (part of the LaserPro platform) to replace its prior solution and standardize commercial lending processes.

DH Corporation implemented LaserPro Commercial Origination & Processing—integrated with existing LaserPro modules—providing a single-screen, intuitive interface, customizable workflows, built-in vendor services (credit reporting, flood maps) and centralized customer lending profiles. Independence Bank, which trains more than 80 lenders on the platform, has seen more complete, compliant loan packages, improved staff efficiencies, and expects faster application processing and an increase in loan applications handled per lender, while gaining scalability to grow volume without adding loan documentation staff.

Independence Bank

Cindy Morgan

VP and Loan Documentation Manager