Case Study: German American Bancorp achieves 20-25% time savings and streamlined commercial loan processing with DH Corporation's CreditQuest

German American Bancorp - Customer Case Study

German American Bancorp, a $2.2B community bank in Jasper, Indiana, faced growing complexity after shifting to a commercial lending model: its home‑grown spreadsheet processes couldn’t provide consistent, configurable financial analysis at scale. To address this, the bank selected DH Corporation’s CreditQuest commercial credit risk management solution to automate spreading, standardize analytics and preserve the bank’s preferred workflow.

DH Corporation implemented CreditQuest with hands‑on training and a fast rollout; the system automatically maps financial statements, interfaces with the core to pull loan balances, and eliminates keystroke errors. As a result, German American Bancorp cut staff time on data input and presentation analysis by an estimated 20–25%, avoided hiring additional analysts (GAB says it would need six to seven analysts without CreditQuest), and achieved faster, more accurate credit decisioning and a quick path to ROI.

German American Bancorp

Phil O’Haver

Credit Manager