Case Study: Snap-on Tools franchisee achieves lower payment costs and easier collections with DH Corporation

Easier Payments, Happier Customers and Lower Costs

Snap-on Tools franchisee Doug Cesmegi faced growing payment-collection headaches as his business expanded—processing about $16,000 a month through cards, cash and checks and paying roughly 3% per card transaction. To reduce costs and simplify collections he turned to DH Corporation and its TotalTransact eCheck/ACH payment solution to offer customers a more convenient way to pay.

DH Corporation implemented the TotalTransact eCheck/ACH system, which automated collections, receipts and refunds and eliminated card-replacement interruptions. As a result Cesmegi cut his monthly credit-card processing bill by about half (saving $200–$300/month), processed more than 190 transactions totaling over $16,000 in a month through the system, reduced missed or stopped payments, and reported happier, more secure customers.

Snap-on Tools franchisee

Doug Cesmegi

Snap-on Tools franchisee