Case Study: Alta Medical Management achieves faster collections and streamlined payments with DH Corporation

Driving Business Expansion With Automated Receivables and Payments Processing

Alta Medical Management, a Salt Lake City–based medical billing firm that grew from a two-person startup to more than 80 employees processing $360 million in claims and collecting over $144 million annually, faced credit-card fraud attempts, billing inconsistencies, manual payment-plan management and time-consuming deposits for out-of-state clients. To address these challenges, Alta selected DH Corporation’s TotalTransact Payment Suite to provide a single, secure platform for accepting and initiating electronic payments.

DH Corporation’s TotalTransact implementation gave Alta a web-based virtual terminal, online patient payment pages, ACH capabilities, automated installment plans and remote deposit capture with bank‑neutral support. The solution eliminated daily bank trips, automated hundreds of patient payment plans, supported nationwide client relationships and contributed to an average collections improvement of 10.2%, saved staff roughly an hour per day and helped drive Alta’s geographic expansion.

Alta Medical Management

Jeff Whiting

President and CEO