Case Study: Midland States Bank achieves 75% faster, more consistent end-to-end lending with DH Corporation's CreditQuest and DecisionPro

CreditQuest® and DecisionPro™ Bring Consistency and Efficiency to Bank Staff

Midland States Bank, a $1.5 billion community bank, needed a faster, more consistent way to process loans after rapid growth through acquisition. Their legacy credit system couldn’t spread financials, suffered low adoption, and relied on paper, rekeying and siloed processes. Midland selected DH Corporation’s CreditQuest and DecisionPro to provide a unified lending platform that could be accessed by sales, credit, processing and compliance teams.

DH Corporation implemented CreditQuest and DecisionPro (integrated with LaserPro) to automate origination-through-funding workflow, enable financial statement spreading, generate electronic loan documents, and apply time‑stamped approvals in a single, trackable continuum. The change eliminated much manual entry and rekeying, improved consistency and risk management, and produced measurable gains — Midland can now complete most retail loans in about 25% of the time previously required (roughly a 75% time reduction) and is extending those efficiencies to other loan types.

Midland States Bank

Willie Wierman

Manager of Retail and Small Business Underwriting