Case Study: Conestoga Bank achieves 100% month-over-month growth in online account openings and 95% new-customer acquisition with DH Corporation's uOpen

Conestoga Bank Creates a New Kind of Banking Experience with Help from uOpen™

Conestoga Bank, a $590 million community bank based in Chester Springs, PA, needed to reinvent its retail model to attract younger, digitally minded customers and stem declining branch transactions. To deliver a seamless, branded online experience for account opening and funding, Conestoga selected DH Corporation’s uOpen online account opening and funding solution.

DH Corporation customized uOpen to match Conestoga Bank’s website and workflows, integrated it with the core to auto‑populate customer data, added progress indicators and streamlined a fully paperless e‑signature process used in both digital channels and new Bankwerx branches. The result: online account openings have grown 100% month over month since launch, roughly 95% of uOpen applicants were new customers, and the streamlined workflow materially reduced abandonment and manual rekeying.

Conestoga Bank

Ron Bernas

Vice President of Consumer Products